Questions to ask marketing automation vendors during a demo

Maybe you have decided you need to make an investment in a marketing platform. Maybe you’ve decided you need to change or upgrade your existing solution. For the past five years, the MarTech Replacement Survey has identified marketing automation platforms as the most replaced solution in the martech stack. In either case, the next step…

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What is Salesforce cooking up for marketers in its Spring 2025 release?

It’s the time of year when Salesforce releases its spring updates, which roll out this year between January and March 2025, depending on which Salesforce products and features your team uses.  We examined the updates for Salesforce Marketing Cloud, Marketing Cloud Account Management (formerly Pardot) and the newly renamed Personalization (formerly Einstein Personalization) to find…

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Like Lin-Manuel Miranda or Gene Kelly; Marketers can now be triple threats by Optimove

Lin-Manuel Miranda, creator and star of “Hamilton” and “In the Heights,” excels in acting, singing and dancing. Gene Kelly was a master of acting, singing and dancing, best known for films like “Singin’ in the Rain” and “An American in Paris.” These artists are triple threats — literally one in a million. In fact, Miranda…

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AI-powered martech news and releases: January 16

Will pure-play artificial intelligence companies ever be profitable? If OpenAI is any indicator, it’s hard to see how. The problem for any company creating these generative AI systems is the more people use them, the more it costs. So, what would be success for most businesses is actually a money drain. Consider: OpenAI’s ChatGPT has…

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What martech practitioners can learn from a NASA engineer

What can a NASA engineer teach the martech community? Quite a bit and the most valuable lessons go beyond technical expertise — emphasizing communication, leadership and problem-solving strategies that drive project success. John Ruffa, a former NASA engineer and my good friend, shares these insights in his book “Nice Guys Finish Last And Other Workplace…

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AI continues to aid marketers’ quest for authenticity: Report

Marketers’ fast adoption of AI is letting them try different strategies and focus more on authenticity, according to HubSpot’s new State of Marketing 2025 report.  The report, based on a survey of 1,200 marketing leaders, predicts this will be a year of refining existing marketing trends. In addition to the increased integration of AI into…

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How to apply your lead scoring strategy in HubSpot and Monday.com

In my previous article for MarTech, I offered advice for marketers looking to revamp their lead scoring strategy for 2025.   In that article, I identified five best practices for ensuring an impactful and adaptable lead scoring model. Let’s quickly review them before we dive into the martech itself. Incorporate engagement data for real-time insights. Engagement…

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