Salesforce launches new, ‘more trustworthy’ generation of AI bots

Yesterday, Salesforce launched Agentforce — generative AI bots the company says can be trusted to take action on their own.  Agentforce is “the third wave of AI — advancing beyond copilots to a new era of highly accurate, low-hallucination intelligent agents that actively drive customer success,” Salesforce CEO Marc Benioff said during the press conference….

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HubSpot experts share tips for successful CRM implementations

A new customer relationship management (CRM) platform is a big change for any organization, as well as for the people tasked with using the new system. HubSpot offers resources and personnel to help guide the process and provide support. Additionally, the HubSpot CRM is designed for a quick installation and fast time to value. Still,…

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