Putting together a compelling case study is one of the most powerful strategies for showcasing your product and attracting future customers. But it’s not easy to create case studies that your audience can’t wait to read.
In this post, I’ll go over the definition of a case study and the best examples to inspire you.
Table of Contents
What is a case study?
A case study is a detailed story of something your company did. It includes a beginning — often discussing a challenge, an explanation of what happened next, and a resolution that explains how the company solved or improved on something.
A case study proves how your product has helped other companies by demonstrating real-life results. Not only that, but marketing case studies with solutions typically contain quotes from the customer.
This means that they’re not just ads where you praise your own product. Rather, other companies are praising your company — and there’s no stronger marketing material than a verbal recommendation or testimonial.
A great case study also has research and stats to back up points made about a project’s results.
There are several ways to use case studies in your marketing strategy.
From featuring them on your website to including them in a sales presentation, a case study is a strong, persuasive tool that shows customers why they should work with you — straight from another customer.
Writing one from scratch is hard, though, which is why we’ve created a collection of case study templates for you to get started.
There’s no better way to generate more leads than by writing case studies. However, without case study examples from which to draw inspiration, it can be difficult to write impactful studies that convince visitors to submit a form.
Marketing Case Study Examples
To help you create an attractive and high-converting case study, we’ve put together a list of some of our favorites. This list includes famous case studies in marketing, technology, and business.
These studies can show you how to frame your company’s offers in a way that is useful to your audience. So, look, and let these examples inspire your next brilliant case study design.
These marketing case studies with solutions show the value proposition of each product. They also show how each company benefited in both the short and long term using quantitative data.
In other words, you don’t get just nice statements, like “this company helped us a lot.” You see actual change within the firm through numbers and figures.
You can put your learnings into action with HubSpot’s Free Case Study Templates. Available as custom designs and text-based documents, you can upload these templates to your CMS or send them to prospects as you see fit.
Download These Free Case Study Templates
1. “How Handled Scaled from Zero to 121 Locations with the Help of HubSpot,” by HubSpot
What’s interesting about this case study is the way it leads with the customer.
That reflects a major HubSpot cornerstone, which is to always solve for the customer first. The copy leads with a brief description of why the CEO of Handled founded the company and why he thought they could benefit from a CRM.
I like that the case study also opens up with one key data point about Handled’s success using HubSpot, namely that it grew to 121 locations.
Notice that this case study uses mixed media. Yes, there is a short video, but it’s elaborated upon in the other text on the page.
So, while your case studies can use one or the other, don’t be afraid to combine written copy with visuals to emphasize the project’s success.
Key Learnings from the HubSpot Case Study Example
- Give the case study a personal touch by focusing on the CEO rather than the company itself.
- Use multimedia to engage website visitors as they read the case study.
2. “Rozum Robotics intensifies its PR game with Awario,” by Awario
In this case study, Awario greets the user with a summary straight away — so if you’re feeling up to reading the entire case study, you can scan the snapshot and understand how the company serves its customers.
The case study then includes jump links to several sections, such as “Company Profile,” “Rozum Robotics’ Pains,” “Challenge,” “Solution,” and “Results and Improvements.”
The sparse copy and prominent headings show you don’t need a lot of elaborate information to show the value of your products and services.
Like the other case study examples on this list, it includes visuals and quotes to show the effectiveness of the company’s efforts. The case study ends with a bulleted list that shows the results.
Key Learnings from the Awario Robotics Case Study Example
- Create a table of contents to make your case study easier to navigate.
- Include a bulleted list of the results you achieved for your client.
3. “Chevrolet DTU,” by Carol H. Williams
If you’ve worked with a well-known company, use only the name in the title — like Carol H. Williams, one of the nation’s top advertising agencies, does here.
The “DTU,” stands for “Discover the Unexpected.” It generates interest because you want to find out what the initials mean.
I like how they kept my interest by using a mixture of headings, images, and videos to describe the challenges, objectives, and solutions of the project.
The case study closes with a summary of the key achievements that Chevrolet’s DTU Journalism Fellows reached during the project.
Key Learnings from the Carol H. Williams Case Study Example
- If you’ve worked with a big brand before, consider only using the name in the title — just enough to pique interest.
- Use a mixture of headings and subheadings to guide users through the case study.
4. “The Met,” by Fantasy
What’s the best way to showcase the responsiveness and user interface of a website?
Probably by diving right into it with a series of simple showcases — which is exactly what Fantasy does on their case study page for the Metropolitan Museum of Art.
They keep the page simple, inviting you to review their redesign of the Met’s website feature-by-feature.
Each section is simple, showing a single piece of the new website’s interface so that users aren’t overwhelmed with information and can focus on what matters most.
If you‘re more interested in text, you can read the objective for each feature. Fantasy understands that, as a potential customer, this is all you need to know. Scrolling further, you’re greeted with a simple “Contact Us” CTA.
Key Learnings from the Fantasy Case Study Example
- You don’t have to write a ton of text to create a great case study. Focus on the solution you delivered itself.
- Include a CTA at the bottom inviting visitors to contact you.
5. “Embracing first-party data: 3 success stories from HubSpot,” by Think with Google
Google takes a different approach to text-focused case studies by choosing three different companies to highlight.
The case study is clean and easily scannable. It has sections for each company, with quotes and headers that clarify the way these three distinct stories connect. The simple format also uses colors and text that align with the Google brand.
I like the focus on data in this case study. That’s a differentiator! This case study is less than a thousand words, but it’s packed with useful data points.
Data-driven insights quickly and clearly show the value of leveraging first-party data while prioritizing consumer privacy.
Key Learnings from the Think with Google Case Study Example
- A case study doesn’t need to be long or complex to be powerful.
- Clear data points are an effective way to prove value.
6. “Better Experiences for All,” by Herman Miller
Herman Miller sells sleek, utilitarian furniture with no frills and extreme functionality, and that ethos extends to its case study page for a hospital in Dubai.
What first attracted me to this case study was the beautiful video at the top and the clean user experience. User experience matters a lot in a case study. It determines whether users will keep reading or leave.
Another notable aspect of this case study is that the video includes closed-captioning for greater accessibility, and users have the option of expanding the CC and searching through the text.
Herman Miller’s case study also offers an impressive amount of information packed in just a few brief paragraphs for those wanting to understand the nuances of their strategy.
It closes out with a quote from their client and, most importantly, the list of furniture products that the hospital purchased from the brand.
Key Learnings from the Herman Miller Case Study Example
- Close out with a list of products that users can buy after reading the case study.
- Include accessibility features such as closed captioning and night mode to make your case study more user-friendly.
7. “Capital One on AWS,” by Amazon
Do you work continuously with your clients? Consider structuring your case study page like Amazon did in this stellar case study example.
Instead of just featuring one article about Capital One and how it benefited from using AWS, Amazon features a series of articles that you can then access if you’re interested in reading more.
It goes all the way back to 2016, all with different stories that feature Capital One’s achievements using AWS.
This may look unattainable for a small firm, but you don’t have to go to extreme measures and do it for every single one of your clients.
You could choose the one you most wish to focus on and establish a contact both on your side and your client’s for coming up with the content.
Check in every year and write a new piece. These don’t have to be long, either — five hundred to eight hundred words will do.
Key Learnings from the Amazon AWS Case Study Example
- Write a new article each year featuring one of your clients, then include links to those articles in one big case study page.
- Consider including external articles that emphasize your client’s success in their industry.
8. “HackReactor teaches the world to code #withAsana,” by Asana
While Asana‘s case study design looks text-heavy, there’s a good reason. It reads like a creative story, told entirely from the customer’s perspective.
For instance, Asana knows you won’t trust its word alone on why this product is useful. So, they let Tony Phillips, HackReactor CEO, tell you instead:
“We take in a lot of information. Our brains are awful at storage but very good at thinking; you really start to want some third party to store your information so you can do something with it.”
Asana features frequent quotes from Phillips to break up the wall of text and humanize the case study. It reads like an in-depth interview and captivates the reader through creative storytelling.
Even more, Asana includes in-depth detail about how HackReactor uses Asana. This includes how they build templates and workflows:
“There’s a huge differentiator between Asana and other tools, and that’s the very easy API access. Even if Asana isn’t the perfect fit for a workflow, someone like me— a relatively mediocre software engineer—can add functionality via the API to build a custom solution that helps a team get more done.”
Key Learnings from the Asana Example
- Include quotes from your client throughout the case study.
- Provide extensive detail on how your client worked with you or used your product.
9. “Rips Sewed, Brand Love Reaped,” by Amp Agency
Amp Agency’s Patagonia marketing strategy aimed to appeal to a new audience through guerrilla marketing efforts and a coast-to-coast road trip.
Their case study page effectively conveys a voyager theme, complete with real photos of Patagonia customers from across the U.S. and a map of the expedition.
I liked Amp Agency‘s storytelling approach best. It captures viewers’ attention from start to finish simply because it’s an intriguing and unique approach to marketing.
Key Learnings from the Amp Agency Example
- Open up with a summary that communicates who your client is and why they reached out to you.
- Like in the other case study examples, you’ll want to close out with a quantitative list of your achievements.
10. “NetApp,” by Evisort
Evisort opens up its NetApp case study with an at-a-glance overview of the client.
It’s imperative to always focus on the client in your case study — not on your amazing product and equally amazing team. By opening up with a snapshot of the client’s company, Evisort places the focus on the client.
This case study example checks all the boxes for a great case study that’s informative, thorough, and compelling. It includes quotes from the client and details about the challenges NetApp faced during the COVID-19 pandemic.
It closes out with a quote from the client and with a link to download the case study in PDF format, which is incredibly important if you want your case study to be accessible in a wider variety of formats.
Key Learnings from the Evisort Example
- Place the focus immediately on your client by including a snapshot of their company.
- Mention challenging eras, such as a pandemic or recession, to show how your company can help your client succeed even during difficult times.
11. “Copernicus Land Monitoring – CLC+ Core,” by Cloudflight
Including highly specialized information in your case study is an effective way to show prospects that you’re not just trying to get their business.
You’re deep within their industry, too, and willing to learn everything you need to learn to create a solution that works specifically for them.
Cloudflight does a splendid job at that in its Copernicus Land Monitoring case study. While the information may be difficult to read at first glance, it will capture the interest of prospects who are in the environmental industry.
It thus shows Cloudflight’s value as a partner much more effectively than a general case study would.
The page is comprehensive and ends with a compelling call-to-action:
“Looking for a solution that automates, and enhances your Big Data system? Are you struggling with large datasets and accessibility? We would be happy to advise and support you!”
The clean, whitespace-heavy page is an effective example of using a case study to capture future leads.
Key Learnings from the Cloudflight Case Study Example
- Don’t be afraid to get technical in your explanation of what you did for your client.
- Include a snapshot of the sales representative prospects should contact, especially if you have different sales reps for different industries, as Cloudflight does.
12. “Valvoline Increases Coupon Send Rate by 76% with Textel’s MMS Picture Texting,” by Textel
If you’re targeting large enterprises with a long purchasing cycle, you’ll want to include a wealth of information in an easily transferable format.
That’s what Textel does here in its PDF case study for Valvoline. It greets the user with an eye-catching headline that shows the value of using Textel. Valvoline saw a significant return on investment from using the platform.
I like the smart decision of highlighting the client’s quote by putting it in green font and doing the same thing for the client’s results because it helps the reader quickly connect the two pieces of information.
If you’re in a hurry, you can also take a look at the “At a Glance” column to get the key facts of the case study, starting with information about Valvoline.
Key Learnings from the Textel Case Study Example
- Include your client’s ROI right in the title of the case study.
- Add an “At a Glance” column to your case study PDF to make it easy to get insights without needing to read all the text.
13. “Hunt Club and Happeo — a tech-enabled love story,” by Happeo
In this blog-post-like case study, Happeo opens with a quote from the client, then dives into a compelling heading: “Technology at the forefront of Hunt Club’s strategy.”
Say you’re investigating Happeo as a solution and consider your firm to be technology-driven. This approach would spark your curiosity about why the client chose to work with Happeo.
It also effectively communicates the software’s value proposition without sounding like it’s coming from an in-house marketing team.
Every paragraph is a quote written from the customer’s perspective.
Later down the page, the case study also dives into “the features that changed the game for Hunt Club,” giving Happeo a chance to highlight some of the platform’s most salient features.
Key Learnings from the Happeo Case Study Example
- Consider writing the entirety of the case study from the perspective of the customer.
- Include a list of the features that convinced your client to go with you.
14. “Red Sox Season Campaign,” by CTP Boston
What‘s great about CTP’s case study page for their Red Sox Season Campaign is their combination of video, images, and text.
A video automatically begins playing when you visit the page, and as you scroll, you’ll see more embedded videos of Red Sox players, a compilation of print ads, and social media images you can click to enlarge.
At the bottom, it says, “Find out how we can do something similar for your brand.”
The page is clean, cohesive, and aesthetically pleasing. It invites viewers to appreciate the well-roundedness of CTP’s campaign for Boston’s beloved baseball team.
Key Learnings from the CTP Case Study Example
- Include a video in the heading of the case study.
- Close with a call-to-action that makes leads want to turn into prospects.
15. “Acoustic,” by Genuine
Sometimes, simplicity is key. Genuine’s case study for Acoustic is straightforward and minimal, with just a few short paragraphs, including “Reimagining the B2B website experience,” “Speaking to marketers 1:1,” and “Inventing Together.”
After the core of the case study, we then see a quote from Acoustic’s CMO and the results Genuine achieved for the company.
The simplicity of the page allows the reader to focus on both the visual aspects and the copy. The page displays Genuine’s brand personality while offering the viewer all the information they need.
Key Learnings from the CTP Case Study Example
- You don’t need to write a lot to create a great case study. Keep it simple.
- Always include quantifiable data to illustrate the results you achieved for your client.
16. “Using Apptio Targetprocess Automated Rules in Wargaming,” by Apptio
Apptio’s case study for Wargaming summarizes three key pieces of information right at the beginning: the goals, the obstacles, and the results.
Readers then have the opportunity to continue reading — or they can walk away right then with the information they need. This case study also excels in keeping the human interest factor by formatting the information like an interview.
The piece is well-organized and uses compelling headers to keep the reader engaged. Despite its length, Apptio‘s case study is appealing enough to keep the viewer’s attention.
Every Apptio case study ends with a “recommendation for other companies” section, where the client can give advice for other companies that are looking for a similar solution but aren’t sure how to get started.
Key Learnings from the Apptio Case Study Example
- Put your client in an advisory role by giving them the opportunity to give recommendations to other companies that are reading the case study.
- Include the takeaways from the case study right at the beginning, so prospects quickly get what they need.
17. “Biobot Customer Success Story: Rollins College, Winter Park, Florida,” by Biobot
Like some of the other top examples in this list, Biobot opens its case study with a quote from its client, which captures the value proposition of working with Biobot.
It mentions the COVID pandemic and goes into detail about the challenges the client faced during this time.
This case study is structured more like a news article than a traditional case study.
This format can work in more formal industries where decision-makers need to see in-depth information about the case. Be sure to test different methods and measure engagement.
Key Learnings from the Biobot Case Study Example
- Mention environmental, public health, or economic emergencies and how you helped your client get past such difficult times.
- Feel free to write the case study like a normal blog post, but be sure to test different methods to find the one that best works for you.
18. “Discovering Cost Savings With Efficient Decision Making,” by Gartner
You don’t always need a ton of text or a video to convey your message — sometimes, you just need a few paragraphs and bullet points. I like these in Gartner’s case study.
Gartner does a fantastic job of quickly providing the fundamental statistics a potential customer would need to know, without boggling down their readers with dense paragraphs.
The case study closes with a shaded box that summarizes the impact that Gartner had on its client. It includes a quote and a call-to-action to “Learn More.”
Key Learnings from the Gartner Case Study Example
- Keep the case study short.
- Include a call-to-action at the bottom that takes the reader to a page that most relates to them.
19. “Bringing an Operator to the Game,” by Redapt
This case study example by Redapt is another great demonstration of the power of summarizing your case study’s takeaways right at the start of the study.
Redapt includes three easy-to-scan columns: “The problem,” “the solution,” and “the outcome.” However, its most notable feature is a section titled “Moment of clarity,” which shows why this particular project was difficult or challenging.
The section is shaded in green, making it impossible to miss. Redapt does the same thing for each case study.
In the same way, you should highlight the “turning point” for both you and your client when you were working toward a solution.
Key Learnings from the Redapt Case Study Example
- Highlight the turning point for both you and your client during the solution-seeking process.
- Use the same structure (including the same headings) for your case studies to make them easy to scan and read.
20. “Virtual Call Center Sees 300% Boost In Contact Rate,” by Convoso
Convoso’s PDF case study for Digital Market Media immediately mentions the results that the client achieved and takes advantage of white space.
On the second page, the case study presents more influential results. It’s colorful and engaging and closes with a spread that prompts readers to request a demo.
Key Learnings from the Convoso Case Study Example
- List the results of your work right at the beginning of the case study.
- Use color to differentiate your case study from others. Convoso’s example is one of the most colorful ones on this list.
Digital Marketing Case Study Examples
21. “How Fractl Earned Links from 931 Unique Domains for Porch.com in a Single Year,” by Fractl
Fractl uses both text and graphic design in their Porch.com case study to immerse the viewer in a more interesting user experience.
For instance, as you scroll, you’ll see the results are illustrated in an infographic-design form as well as the text itself.
Further down the page, they use icons like a heart and a circle to illustrate their pitch angles and graphs to showcase their results.
Rather than writing which publications have mentioned Porch.com during Fractl’s campaign, they incorporated the media outlets’ icons for further visual diversity.
Key Learnings from the Fractl Case Study Example
- Let pictures speak for you by incorporating graphs, logos, and icons all throughout the case study.
- Start the case study by stating the key results, like Fractl does, instead of putting the results all the way at the bottom.
22. “In-Depth Performance Marketing Case Study,” by Switch
Switch is an international marketing agency based in Malta that knocks it out of the park with this case study.
Its biggest challenge is effectively communicating what it did for its client without ever revealing the client’s name. It also effectively keeps non-marketers in the loop by including a glossary of terms on page 4.
The PDF case study reads like a compelling research article, including titles like “In-Depth Performance Marketing Case Study,” “Scenario,” and “Approach,” so that readers get a high-level overview of what the client needed and why they approached Switch.
It also includes a different page for each strategy. For instance, if you’d only be interested in hiring Switch for optimizing your Facebook ads, you can skip to page 10 to see how they did it.
The PDF is fourteen pages long but features big fonts and plenty of white space, so viewers can easily skim it in only a few minutes.
Key Learnings from the Switch Case Study Example
- If you want to go into specialized information, include a glossary of terms so that non-specialists can easily understand.
- Close with a CTA page in your case study PDF and include contact information for prospective clients.
23. “Money Keywords Digital Marketing Case Study,” by Cognism
Cognism wrote one of the most in-depth case studies I’ve seen. Most case studies are often brief.
However, Cognism went deep into how it executed its strategy to showcase expertise and popularize its strategy.
The case study identified key issues with Cognism’s SEO that caused them to lose SERP rankings and had seasonal traffic decline.
Cognism’s case study introduces their unique idea of solving SEO challenges with money keywords. These are high-intent keywords that attract ready-to-buy visitors.
By introducing such ideas and spreading them, Cognism tried to improve brand awareness among its audience.
Cognism also talked about its backlink strategy, detailing how it targeted high-authority websites and tracked their progress each quarter.
They used guest blogging, leveraged outreach, and created linkable content to improve SERP rankings and boost domain authority.
They also gave examples of tools like HockeyStack, which helped with data visualization and used metrics like demo requests, generated deals, and revenue as outcomes.
Key Learnings from the Cognism Case Study Example
- Use a table of contents to make your content more scannable and readable.
- Talk about your process in detail to promote your ideas in your niche and gain authority.
- Don’t be afraid to provide details on how you helped your client achieve their goals, including the tools you leveraged.
24. “How SimpleLegal Grew Traffic 515% by Embracing the Quirks of Vertical SaaS” by Animalz
Animalz is one of the leading content marketing agencies for B2B SaaS companies. The company uses a wide range of content strategies to deal with their client’s unique challenges.
While many agencies focus on new content, Animalz increased SimplyLegal’s online presence by focusing its efforts on its existing content, updating it with fresh content, and following the latest SEO practices.
This strategy, known as content refreshing, increased their traffic by 515%.
In their case study, Animalz created graphs to show how they increased organic traffic for each article they updated.
I liked how they explained their content marketing techniques by drawing different diagrams. This way, their content was more digestible than text-only case studies.
Key Learnings from the Animalz Case Study Example
- Use graphs to show the difference between previous and old results for readability.
- Use different types of diagrams to explain new concepts, such as refreshing content.
- Split up the takeaways of your case studies into bite-sized sections.
- Always use visuals and images to enrich the case study experience, especially if it’s a comprehensive case study.
25. “Paid Social and Search Campaign for Passenger” by The Social Shepherd
The Social Shepherd is an award-winning social agency. They used a more methodical approach to their case study for an ethical clothing brand, Passenger.
The agency outlined the client goals like improving scale spend, maintaining a 10x ROAS, and adapting to current assets by working on direct-response copy for paid ads.
Next, the agency showed steps they took to meet these goals, such as optimizing paid and organic media campaigns.
Similarly, they promoted their client’s expansion from the U.K. into different markets (e.g., Europe and America), thereby proving their expertise in attracting global audiences.
Key Learnings from the Social Shepherd Case Study Example
- Outline client goals to present clear objectives for readers.
- Promote your work by listing your achievements, such as any awards you won for the project or the goals you met.
26. “LinkedIn Advertising Case Study” By Directive Consulting
Directive Consulting’s case study for TigerConnect’s ad campaign provides a clear narrative of the latter’s challenge, strategy, and results.
The case study begins with an engaging headline that highlights a key achievement — a 31% increase in paid leads.
A brief overview is then used to explain the context of what TigerConnect does and how it helps companies in the healthcare sector.
The case study outlines the service Directive Consulting offered — PPC Management. I like how Directive Consulting used quantifiable metrics to show results.
The challenge section describes the initial problem of targeting audiences with low-volume keywords, prompting the need for a fresh approach.
The strategy section explains Directive’s approach, which is to use LinkedIn and implement account-based marketing (ABM).
Finally, the result section caps the case study with in-depth stats, showcasing the increase in paid leads, visits, and cost-per-acquisition.
Key Learnings from the Directive Consulting Case Study Example
- Give relevant context in the client overview section. This gives readers essential background information on the client.
- Offer a step-by-step breakdown of the strategy, including initial actions and subsequent adjustments. This helps readers understand the reasoning behind each decision.
27. “Vena Solutions Case Study” By Siege Media
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Siege Media’s case study for Vena Solutions illustrates how the former increased the latter’s organic blog traffic by over 100%.
Like all the engaging case studies, it starts with a compelling title and headline to highlight their achievement. A brief client overview lets you know what Vena Solution does.
The case study lists the services offered: digital PR and content marketing. It also outlines the challenge of creating high-ranking content and earning high-authority links, which can be tricky for certain keywords.
The results show clear metrics, such as link placements and traffic increases, via graphs. The case study also adds a carousel to slide between different graphs.
The growth summary explains Siege Media’s approach to creating top-funnel and shareable content by emphasizing stats-based posts.
This way, these articles can gain links from reputable sources. The case study also gave examples, such as “SaaS Statistics” and Remote Work Statistics.”
Key Learnings from the Vena Solutions Case Study Example
- Give a growth summary to highlight your achievements.
- Provide specific examples to drive the point home.
- Let the visuals speak by including examples of the actual work you did for your client — which is especially useful for branding and marketing agencies.
- Always close out with your achievements and how they impacted your client.
Start creating your case study today.
Now that you have excellent examples of case studies, think about a topic you’d like to write about that highlights what you did for a customer.
Before you do this, think critically about the elements to include in the case study.
Personally, I like case studies that go beyond text. Images from external websites or tools like those used in the Animalz case study are fantastic.
However, nothing beats videos like the HubSpot case study above. Where possible, get your customer on video because that’s always more believable.
Doing these equips you with a library of customer success stories, which is the most persuasive marketing material you could ever have.
The outcome is a strong portfolio of case studies, which helps you entice prospects to give you their business.
Editor’s note: This post was originally published in August 2018 and has been updated for comprehensiveness.